NDIS Audit Readiness Hub

Find out which NDIS audit applies to your organisation, then work through a practice-standards aligned checklist to see how ready you really are.

Which audit do I need?

Answer 5 quick questions to get a guidance recommendation. This is not a formal determination — the NDIS Commission makes the final call.

1. What type of supports does your organisation provide? (select all that apply)

2. Do any of your supports involve high-risk activities such as restrictive practices, complex care, or overnight/residential support?

3. Are you applying for new registration or renewing existing registration?

4. How many NDIS participants do you support?

5. How many sites or locations does your organisation operate from?

Answer all 5 questions to see your audit recommendation.

Audit Readiness Checklist

Aligned to the NDIS Practice Standards Core Module. Tick what you already have in place — your readiness score updates live.

LIVE READINESS SCORE

You are 0% audit ready

0 / 24 items

Rights & Responsibility

Governance & Operational Management

Support Provision

Gaps to address (24)

  • [Rights & Responsibility] Person-centred support policy documented
  • [Rights & Responsibility] Participant rights and responsibilities documented
  • [Rights & Responsibility] Privacy and dignity procedures in place
  • [Rights & Responsibility] Consent procedures documented and accessible
  • [Rights & Responsibility] Complaints procedure accessible to all participants
  • [Rights & Responsibility] NDIS Code of Conduct training records for all staff
  • [Rights & Responsibility] Abuse and neglect prevention policy in place
  • [Rights & Responsibility] Restrictive practices policy (if applicable)
  • [Governance & Operational Management] Risk register maintained and reviewed regularly
  • [Governance & Operational Management] Incident management policy documented
  • [Governance & Operational Management] Reportable incident 24-hour notification procedure in place
  • [Governance & Operational Management] Staff screening records current (WWCC, police checks)
  • [Governance & Operational Management] Quality improvement register active
  • [Governance & Operational Management] Financial management procedures documented
  • [Governance & Operational Management] Business continuity plan in place
  • [Governance & Operational Management] Key personnel suitability documented
  • [Support Provision] Support plans linked to participant NDIS goals
  • [Support Provision] Progress notes completed per shift for every participant
  • [Support Provision] Incident reports filed within 24 hours of occurrence
  • [Support Provision] Medication administration records maintained (if applicable)
  • [Support Provision] Handover documentation consistent across all workers
  • [Support Provision] Participant feedback collected and actioned
  • [Support Provision] Worker competency and training records maintained
  • [Support Provision] Behaviour support plans in place where required
  • A free NDISNotes account is required to download — your answers stay saved while you sign up. Already have an account?

    Official NDIS Resources

    Curated links to official documents published by the NDIS Quality and Safeguards Commission. All documents open directly from the NDIS Commission website.

    Important notice

    NDISNotes is an independent software company and is not affiliated with, endorsed by, or associated with the NDIS Quality and Safeguards Commission or the National Disability Insurance Agency (NDIA) in any way. The links below direct you to official documents published by the NDIS Commission. Always check the NDIS Commission website directly for the most current version of any document. These resources are provided for convenience only and do not constitute compliance or legal advice. It is your responsibility to understand and meet your obligations as a registered NDIS provider.

    Practice standards and audit requirements

    The core compliance framework all registered providers must meet

    Exact evidence checklist for verification audit providers

    Plain-English explanation of every quality indicator

    Incident and complaint management

    How to build and operate a compliant incident management system

    24-hour notification obligations explained

    Building a compliant complaints management system

    Code of conduct and worker requirements

    Provider obligations under the Code of Conduct

    Worker obligations explained with practical scenarios

    Free mandatory eLearning for all NDIS workers

    Free eLearning for workers new to the NDIS sector

    Free eLearning on communicating with NDIS participants

    Free eLearning on mealtime support and safety

    SIL providers — July 2026 deadline

    Everything SIL providers need to know about 1 July 2026

    Policy Document Checklist

    The following policy documents are commonly required by NDIS auditors. We are working on providing free downloadable templates for each of these — coming soon.

    Sign up free to save your progress across devices and include it in your Gap Report PDF. Create free account

    Incident Management Policy

    Required for all registered providers — covers how incidents are identified, reported, and managed

    Complaints and Feedback Policy

    Mandatory under the NDIS Complaints Management and Resolution Rules 2018

    Privacy and Consent Policy

    Required under the Privacy Act 1988 and NDIS Act — covers collection, use, and storage of participant information

    Participant Rights Policy

    Core Module requirement — documents how your organisation upholds participant rights and dignity

    Risk Management Policy

    Required evidence for certification audits — covers how risks are identified, assessed, and managed

    NDIS Code of Conduct Policy

    Must be documented and accessible to all workers — outlines obligations under the NDIS Code of Conduct

    Worker Screening Policy

    Required for all providers employing workers — covers WWCC, police checks, and screening procedures

    Duty of Care Policy

    Core Module requirement — documents how your organisation meets its duty of care obligations to participants

    Quality Improvement Policy

    Required evidence for certification audits — covers how your organisation monitors and improves service quality

    Restrictive Practices Policy

    Required for any provider delivering behaviour support or using restrictive practices — covers authorisation and reporting

    These documents are commonly required during NDIS audits. Actual requirements may vary depending on your registration group and audit type. Always confirm requirements with your approved quality auditor.

    A free NDISNotes account is required to export — your progress stays saved while you sign up.

    NDISNotes generates audit evidence automatically

    Compliant progress notes, incident reports and timelines — built for the NDIS Practice Standards.

    All documents above are published by the NDIS Quality and Safeguards Commission and open directly on their website. NDISNotes is not affiliated with or endorsed by the NDIS Commission or the NDIA.

    https://www.ndisnotes.com.au/audit-readiness

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