Writing Community Access Progress Notes: A Complete Guide

Why Community Access Notes Are Different Community Access supports are among the most common NDIS funded activities, yet they produce some of the weakest documentation. "Went to the shops with participant" is not a progress note — it's a diary entry. Required Elements for Every Community Access Note 1. Goal Alignment Every community access activity must link to a specific NDIS goal. Common goals include: Increased social participation Community navigation skills Financial literacy and money handling Public transport independence Building community connections Always state the goal at the start of your note. 2. Skill Development Observations What skills did the participant practise, develop, or demonstrate? Be specific: Don't write: "Went to the café" Do write: "Sarah ordered her coffee independently at the counter, making eye contact with the barista and using a clear voice (Goal 2: Social communication). This is the first time Sarah has ordered without staff modelling the interaction first." Financial Handling Documentation If money is involved during community access, you must document: How much money the participant had at the start What was purchased and the cost How the partic

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