How to Document Behaviour of Concern Without Getting It Wrong

Why This Documentation Matters Behaviour of Concern documentation sits at the intersection of clinical practice, legal compliance, and human rights. Getting it wrong can lead to inappropriate restrictive practices, breach of a participant's dignity, or failure to identify genuine safety risks. Objective vs Subjective Language The most common mistake in behaviour documentation is using subjective, judgmental language. Your role is to describe what happened , not to interpret why . Subjective (wrong): "Jake was aggressive and deliberately tried to hurt staff" Objective (correct): "Jake struck his open palm against the table three times and said 'I don't want to go.' When staff member approached, Jake extended his arm in a pushing motion toward the staff member's shoulder. Contact was made but no injury resulted." :::warning Using subjective language like "aggressive," "manipulative," "attention seeking," or "non compliant" in behaviour documentation can breach the participant's rights and may not be legally defensible. ::: The STAR Method for Behaviour Documentation Use STAR to structure every behaviour of concern entry: Situation: What was happening before the behaviour? What was th

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